Home Care Workforce Support Program (HCWSP)

Supporting the aged care sector to grow the home care workforce.

The Home Care Workforce Support Program ran from June 2022 to June 2024.

Council on the Ageing Queensland was contracted by the Australian Government Department of Health to lead the Guaranteeing Consumer Centred Care Home Care Workforce Support Program.

This two-year program worked collaboratively with Skills Hubs and  Skills Generation to attract, recruit, train and support the retention of Personal Care Workers (PCWs) and upskill the existing workforce across Queensland.

What we achieved through the program

Over two years we achieved:

  • 28,000 enquiries for aged care employment
  • 2,506 new people placed into employment
  • 1,380 commenced training
  • 50 per cent placed into employment by four weeks
  • 148 Indigenous people employed
  • 28 podcasts on person-centred care
  • Consumer events, workshops and surveys held
  • Industry resources and carer toolkit developed
  • Established Aged Care Mentoring Guidelines

Where can I find more information?

Visit our legacy website that contains all our resources and the full independent evaluation report.