Support & Resources
Helping you navigate ageing with confidence​
Whether you're planning ahead, looking for practical information or searching for support, we're here to help.
Explore trusted resources from Council on the Ageing Queensland, connect with our programs and services, and discover information on the issues that matter most as we age.
Programs & Services
Discover the programs and services delivered by COTA Queensland, including Aged Care Navigation, community education and opportunities to connect.
What Matters
Explore information on the issues that matter most as we age, from housing and health to cost of living, digital inclusion, rights and social connection.
Staying Connected
Stay connected with your community through practical information, resources and initiatives that support meaningful social connection and wellbeing.
Browse Support
If you or someone you know is in immediate danger please call 000 for emergency services. For text-based emergency access (for hearing or speech impairment), call 106.
Aged Care
Find trusted information, services and support to help you understand, navigate and make informed decisions about aged care.
Cairns Aged Care Navigators
Support for older people living in Cairns to help understand aged care, navigate the system and access the right services.


My Aged Care
Access Australian Government information and services to help you understand, apply for and manage aged care.



Older Persons Advocacy Network
Free, independent advocacy and support to help you understand your rights and resolve aged care concerns.


Aged Care Quality and Safety Commission
Information and support to help you understand aged care quality, your rights and how to raise concerns.
Health & Wellbeing
Access trusted health information, services and support to help you maintain your health, wellbeing and independence.


Health Direct
Free Australian health information and advice to help you make informed decisions about your health and wellbeing.


Medicare Mental Health
Free information and support to help you access mental health services and care in your community.


1300 YARN
Providing culturally safe crisis support and wellbeing services for Aboriginal and Torres Strait Islander people.


Dementia Australia
Supporting people living with dementia, their families and carers with trusted information, education and services.


Carer Gateway
Supporting carers with free advice, services and practical support to help them care for themselves and others.


Carers Queensland
Supporting carers with information, advice, counselling, and practical services to help them in their caring role.


Safe & Found
Helping people living with dementia or cognitive impairment stay safe by supporting Police to locate them if they go missing.


Beyond Blue
Supporting people with trusted mental health information, advice and support to improve their wellbeing.


Advance Care Planning Australia
Helping people plan and communicate their future health care wishes through information and resources.


Palliative Care Queensland
Information, resources and support to help people living with a life-limiting illness, their families and carers navigate palliative care.
Housing Support
Find information, services and support to help you understand your housing options, maintain your tenancy and access housing assistance.


QLD Government Housing
Information about housing assistance, social housing and local Housing Service Centres across Queensland.


Tenants Queensland
Free advice and support to help renters understand their rights, resolve tenancy issues and stay housed.


Housing for the Aged Action Group
Supporting older people at risk of housing insecurity or homelessness to find safe, secure and affordable housing.


Retirement Village Support (ARQRV)
Advocates for retirement village residents, assisting with disputes and rights under the Retirement Villages Act.
Elder Abuse Support
Services specifically for people experiencing or concerned about elder abuse, mistreatment or financial exploitation.


Elder Abuse Helpline Queensland
Free and confidential support for people experiencing, witnessing or concerned about elder abuse.


Seniors Legal & Support Services
Free legal advice and social support for older people experiencing or at risk of elder abuse.



Aged and Disability Advocacy Australia
Advocacy, information and support to help older people understand, exercise and protect their rights with confidence.


Compass
National information, resources and support to help people recognise and respond to elder abuse.
Looking for legal support in your area?
Queensland has a network of community legal centres and legal support services that can provide advice on matters such as elder abuse, financial abuse, powers of attorney, guardianship and other legal issues.
Rights & Advocacy
Access advocacy services and support to help you understand your rights and navigate important decisions with confidence.



Aged and Disability Advocacy Australia
Advocacy, information and support to help older people understand, exercise and protect their rights with confidence.



Older Persons Advocacy Network
Free, independent advocacy and support to help you understand your rights and resolve aged care concerns.


Queensland Human Rights Commission
Information and support to help you understand your rights and address age discrimination or unfair treatment.


Queenslanders with Disability Network
Supporting people with disability through advocacy, peer support and opportunities to have their voices heard.
Community Connection
Stay connected with your community through information, services and opportunities that support connection, participation and wellbeing.



Social Isolation Prevention Peak
Information and local initiatives that help older Queenslanders build social connections and reduce loneliness.


Meals on Wheels Queensland
Nutritious meals, wellbeing checks and social connection to help older Queenslanders live independently at home.


Volunteering Queensland
Helping people find volunteering opportunities to stay active, connected and make a difference in their community.
Financial & Everyday Support
Find practical information, services and support to help manage everyday costs, improve financial wellbeing and stay safe from financial scams.


MoneySmart
Free information, tools and calculators to help you manage your money and make informed financial decisions.


Scamwatch
Information, tools and scam alerts to help you recognise scams, protect yourself and report suspicious activity.


National Debt Helpline
Free, confidential financial counselling to help you manage debt, financial stress and everyday money challenges.


Services Australia
Information about Age Pension, concessions, payments and financial support available to older Australians.
Resources
Navigating Aged Care
Understanding aged care can feel overwhelming. Whether you’re planning ahead, supporting a family member or preparing for an assessment, our free guides can help you understand your options and navigate the system with confidence.
Finding your way through aged care guide
A practical booklet to help you understand aged care options, navigate the system and make informed decisions about the support that is right for you.


Aged care fact sheets


Understanding costs and contributions
Learn about aged care costs, government funding and the contributions you may be asked to make.


Choosing a service provider
Practical tips to help you compare providers, ask the right questions and choose services that best meet your needs.


Understanding the assessment process
Understand what happens during an aged care assessment and how it helps determine the support you may be eligible for.


Your rights and speaking up
Learn about your rights when accessing aged care, how to speak up and what to do if something doesn’t feel right.
World Elder Abuse Awareness Day Language Guide
Every year on 15 June, World Elder Abuse Awareness Day (WEAAD) encourages communities to recognise the abuse and mistreatment of older people and take action.
This practical guide supports those conversations by promoting respectful, person-centred language when discussing elder abuse, ageing and the experiences of older people.
Energy Saving Guides
Practical guides to help you reduce energy use, lower household costs and improve comfort at home.


Little Book of Savings
A practical guide to help older Queenslanders understand their energy bills, access concessions and rebates, and take simple steps to reduce household energy costs.


Smart Meters Guide
A clear guide helping older Queenslanders understand smart meters, how they work, why they are being introduced, and what they may mean for electricity use and energy bills.
COTA Insurance
Insurance designed for older Australians.
COTA Insurance provides affordable home, car, caravan and travel insurance tailored to the needs of older Australians. Proceeds help support programs that improve the health, wellbeing and participation of older people across Australia.
Please note:Â COTA Insurance is a separate entity to COTA Queensland. COTA Queensland does not sell or provide insurance, or any other products or services.
National Partners
As Queensland’s seniors peak, COTA Queensland works alongside trusted national organisations to advocate for the rights, wellbeing and participation of older Australians.
- COTA Australia:Â National advocacy for older Australians.
- National Seniors Australia:Â Research, advocacy and member benefits.
- Older Persons Advocacy Network (OPAN):Â Independent advocacy and support for older people accessing aged care.
Can't find what you're looking for?
Contact COTA Queensland and we’ll help point you in the right direction.