News tagged with Resources

Finding the support you need

If you’re finding it harder to do the things you used to, My Aged Care can help you access aged services to support you.

The My Aged Care website features a range of resources for consumers and service providers.

These resources include new case study videos for:

You can view or download all of these resources from the My Aged Care website.

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 ACCC resources for consumers accessing aged care

After advocating for greater information on Australian Consumer Law in aged care and working with the  Australian Competition and Consumer Commission (ACCC) on the project to develop them, we are excited  to announce the ACCC Home care – know your consumer rights and Home care services – Know your business rights and obligations under the competition and consumer law brochures are set to be released on 16 July.

The ‘Consumer Directed Aged Care’ project materials are modelled on the ACCC’s Read the rest

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Cultural Resources at Your Fingertips

 

CULTURA’ is a new resource for aged care staff working with people from culturally diverse backgrounds and is an initiative of Alzheimer’s Australia.  ‘Cultura’ is the new App for people who care for individuals with dementia who know the importance of understanding that each person’s culture is as unique as their fingerprint.

The App and website assists staff to provide culturally appropriate support to enable them to better relate and communicate with individuals from different cultures, and includes … Read the rest

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Aged Care Reforms Update: New Resources

The Department has released some new/revised resources following the changes to Home Care Packages on 27 February 2017

Your guide to home care package services

This booklet explains how older people with a range of higher care needs can access support in their home, through a coordinated Home Care Package. Translations and printed copies are available.

Your pathway to accessing a home care package brochure

This brochure provides older Australians and their families or carers with the information to understand … Read the rest

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