News tagged with Consumer Law

NEW National Gift Card Rules

 

From 1 November 2019, gift cards sold in Australia will have a minimum 3-year expiry period—with the exception of some limited-use gift cards and vouchers. They must also clearly display the expiry date on the actual card or voucher.

It will also be illegal for traders to charge post-purchase fees or administration charges that will reduce the value of your gift card, such as activation, account-keeping and balance enquiry fees.

Traders will, however, be able to charge fees they would … Read the rest

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Are you being charged extra fees to receive paper bills via post? 

 

Avoid these extra fees for posted bills by opting to receive bills electronically, or some companies will waive paper bill fees if you are:
• a senior
• getting income support
• registered for a concession
• on a hardship program
• without internet access.

Find out more about paper billing fees and if you are eligible for an exemption at consumerlaw.gov.au/paperbilling

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