News tagged with Aged Care Quality Standards

Enhancing Consumer Engagement

The new Aged Care Quality Standards, which came into effect on 1 July 2019, place a much greater focus on the individual consumer, their family and support network. This means that how aged care service providers engage with consumers is under the microscope, and providers will need to find new ways of creating partnerships with consumers, their families, and communities.

In 2018, COTA Queensland was commissioned by The Australian Aged Care Quality Agency (which have now become part of the … Read the rest

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