News feed: News

Need help to pay your electricity or gas bills?

 

You have rights.

Stronger protections are now available to households having trouble paying their energy bills.

The Australian Energy Regulator has taken action to assist vulnerable customers experiencing payment difficulties by introducing an enforceable Customer Hardship Policy Guideline.

Energy retailers have important responsibilities in helping vulnerable customers. The Guideline requires energy retailers to provide consistent minimum standards of assistance, ensure hardship programs are easily accessible and put processes in place to identify customers who may need help.

Customers participating … Read the rest

 ...

Read More...

On the couch with COTA 

 

On the couch with COTA

On September 12 2019, an audience of over 200 services providers and health professional gathered at Eatons Hill Hotel to attend the Brisbane North PNH’s Annual Aged Care Forum exploring the theme ‘The New Age of Ageing’.

Bronwyn Bidstrup, COTA Aged Care Coordinator and Volunteer Community Ambassador Zelda Lawrie held an informal armchair interview as part the program following on from the keynote speech delivered by Kirsty Nowlan from the Benevolent Society, who highlighted the … Read the rest

 ...

Read More...

Aged Care Royal Commission extended by six months

The Royal Commission into Safety and Quality in Aged Care has been extended by six months, and an additional Commissioner has been appointed. The Hon Gaetano (Tony) Pagone QC has been appointed to join Commissioners Richard Tracey and Lynelle Briggs. The date for the interim report – due 31 October 2019 – remains unchanged but the final report, which is the one that will contain the Commission’s recommendations, is now not due until 12 November 2020.

Read the rest

 ...

Read More...

International Day of Older Persons – The Journey to Age Equality 

 

Pictured is COTA Queensland Director Robyn Robinson, Chief Executive Mark Tucker-Evans, His Excellency the Governor of Queensland, the Honourable Paul de Jersey AC, and COTA Queensland Chair Peter Howells.

Our Patron, His Excellency the Governor of Queensland, the Honourable Paul de Jersey AC and Mrs Kaye de Jersey hosted a special afternoon at Government House for COTA Queensland Board, staff and 100 guests to mark the the International Day of Older Persons (IDOP) on 1 October.

Every year the United … Read the rest

 ...

Read More...

Queensland Government hits the road!  

Seniors will be able to apply for a Seniors Card and link with Queensland Government concessions, services and supports as part of a roadshow hitting shopping centres across the state over the next nine months. The roadshow launched at the Ekka and will also visit North Lakes Westfield, Morayfield Shopping Centre and Sunshine Plaza in November and the Hyperdome (Loganholme) and Mt Ommaney Shopping Centres in December. Centres in Toowoomba, Hervey Bay, Bundaberg, Mackay, Rockhampton, Gladstone, Cairns and Mount Isa … Read the rest

 ...

Read More...

Age and Work 

 

The ARC Centre of Excellence in Population Ageing Research (CEPAR) released a new fact sheet on legal protections for mature workers in Australia, outlining the national and state laws that protect mature workers from discrimination and uphold their right to seek flexible work arrangements. It also addresses the way workplace health and safety laws can be uniquely relevant to older Australians. Read more here.

In July the Australian Human Rights Commission released a report on Multigenerational … Read the rest

 ...

Read More...

Congratulations John

 

Our Policy Coordinator John Stalker has been awarded the Queensland Fire and Emergency Service medal. The QFES Medal provides recognition of demonstrated commitment to ethical standards, personal integrity and diligent service over a long period. Only those nominees whose work performance and conduct is compatible with QFES’ values and the standards prescribed in the Code of Conduct for the Queensland Public Service are recognized with this award. John has been a member of the rural fire service for 15 years … Read the rest

 ...

Read More...

Beware home care scammers

 

There are reports of a scam involving home care, in which home care recipients are contacted by people trying to lure them into upfront payment for “vouchers”, with the con artists promising this will get them a better home care package deal.

Read more here.

Read the rest

 ...

Read More...

Are you being charged extra fees to receive paper bills via post? 

 

Avoid these extra fees for posted bills by opting to receive bills electronically, or some companies will waive paper bill fees if you are:
• a senior
• getting income support
• registered for a concession
• on a hardship program
• without internet access.

Find out more about paper billing fees and if you are eligible for an exemption at consumerlaw.gov.au/paperbilling

Read the rest

 ...

Read More...

Dying to Know Day

Dying to Know Day,8 August, is Australia’s public awareness campaign encouraging the nation to open up to sharing and talking and planning for end of life. This initiative is about how, as people and communities, we can be better at knowing what to do when someone is dying, caring or grieving.

You can get involved by hosting an event or joining an event in your local community.

 

Read the rest

 ...

Read More...