News feed: Aged Care Reforms

Caring for Indigenous Australians in residential aged care

The Australian Government Department of Health has engaged the Aged Care Channel to develop an educational program about Aboriginal and Torres Strait Islander People receiving aged care services.

The program uses storytelling and interviews to explain how to:

  • recognise and respond to cultural needs
  • provide culturally appropriate support.

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The Aged Care Workforce Strategy

Seeking your views!

A public consultation on the Aged Care Workforce Strategy is now open on the Consultation Hub.

The Minister for Aged Care, the Hon Ken Wyatt AM, MP announced an expert taskforce, led by Professor John Pollaers, to develop a wide-ranging workforce strategy for the aged care industry for growing and sustaining the workforce and providing aged care services and support for older people, to meet their care needs in a variety of settings across Australia.… Read the rest

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Draft Aged Care Quality Standards

The Australian Government Department of Health has recently released the Draft Aged Care Quality Standards. The Standards are designed to focus on quality outcomes for consumers rather than provider processes. This will make it easier for consumers, their families, carers and representatives to understand what they can expect from a service.

Organisations will be expected to demonstrate how they work in partnership with consumers (and others the person wishes to involve such as family and friends), for example supporting consumers … Read the rest

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Culturally and Linguistically Diverse action plan

Have your say!

The Aged Care Sector Committee Diversity Sub-group is developing an action plan to address the specific barriers and challenges faced by older people from Culturally and Linguistically Diverse groups when accessing aged care.

The action plan will sit under the Aged Care Diversity Framework, launched by the Hon Ken Wyatt, Minister for Aged Care and Minister for Indigenous Health, in December last year.

To inform the action plan, the Federation of Ethnic Communities’ Council of Australia … Read the rest

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Corrective actions to address home care package withdrawals

The Australian Government Department of Health has taken proactive steps to address instances where home care packages have been withdrawn in error, including:

  • recent enhancements to the My Aged Care system to prevent the withdrawal of packages
  • the allocation of additional staff to investigate and reinstate packages where appropriate.

The majority of known instances of incorrect package withdrawals are expected to be resolved by the end of January 2018 with the department contacting providers directly to resolve enquiries about any … Read the rest

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New Aged Care Diversity Framework

The Minister for Aged Care, the Hon Ken Wyatt AM, MP, has launched the Aged Care Diversity Framework.

The Framework will help the aged care sector ensure that older people receive aged care services appropriate to their diverse needs.

Under the Framework, three action plans are being developed to address the specific barriers and challenges faced by:

  • Aboriginal and Torres Strait Islander people
  • culturally and linguistically diverse communities
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex (LGBTI).
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Specialist Dementia Care Units

 

In 2016, the Australian Government announced it would establish Specialist Dementia Care Units (SDCUs) to support people who experience very severe behavioural and psychological symptoms of dementia (BPSD). The department welcomes your feedback on the proposed high-level design of SDCUs. A detailed consultation paper has been published. The consultation period will close on 21 January 2018. For more information and to participate, please visit the Department of Health’s Consultation Hub.

 

 

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Industry alert: emergency planning for aged care services

The Australian Department of Health has released the following reminder to Aged Care Service Providers:

The high risk season for major Australian weather events and bushfires has already commenced so it is important that all aged care providers are prepared to respond to emergency events.

Maintaining quality care under these circumstances requires effective emergency risk management and planning.

It is important that service providers are prepared for any events which may impact their service. The department has published a number … Read the rest

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ACCC Consumer Directed Aged Care survey

 

The Australian Competition and Consumer Commission (ACCC) is currently leading a national initiative of Commonwealth, state and territory consumer protection regulators to develop educational resources to assist older consumers and their support networks understand their consumer rights and options when choosing to interact with providers of goods and services in the aged care sector.

The ACCC would also like to assist providers in the Consumer Directed Care sector by developing resources to assist businesses to understand their obligations under the … Read the rest

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Opportunity to participate in the NSAF Review survey

The department is reviewing the National Screening and Assessment Form (NSAF) in response to feedback from the sector. This is a high priority to support a more effective and streamlined assessment process.

Background

The National Screening and Assessment Form (NSAF) was implemented in My Aged Care in 2015 to support the collection of information during:

  • Screening (conducted over-the-phone by the My Aged Care contact centre)
  • Home Support Assessment (conducted face-to-face by the My Aged Care Regional Assessment Service)
  • Comprehensive Assessment
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