On 1 July 2019, the Quality Standards came into effect. They apply to all Australian Government subsidised aged care services. The Quality Standards clearly define what good aged care care should look like.
The Quality Standards make it easier to check that people receive good care. Good care is not about ‘ticking boxes’. It’s about them caring for you and your individual needs.
Watch the video below to see what the new Quality Standards mean for you in practice. Translated versions of this video are coming soon.
Find out more at www.agedcarequality.gov.au/consumers/standards/resources