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LGBTI Seniors Community Visitor Service

The Seniors Community Visiting Service is funded by the Commonwealth Department of Social Services, and matches trained volunteer visitors with LGBTI senior clients who feel alone or isolated from their community due to health, mobility or other issues.

The service supports clients to stay connected with others through having regular contact with their visitor for conversation, social support and/or outings.

It operates alongside, but not in place of, other in-home care and support services that clients might receive or be looking to access.

The service is offered across the Brisbane, Sunshine and Gold Coast regions.

Eligible clients include those who:

  • Are seeking an LGBTI service
  • Due to ageing and/or their health status, culture, mobility or other issues are isolated from their community
  • Live alone or with another (including a partner, carer, or friend)
  • Live in their own home
  • Prefer to be visited in their home, or those who prefer to meet their visitor in a nearby public space, e.g. A cafe, library or shopping centre

Volunteering with the Seniors Visiting Service is a great way to support the health and wellbeing of our older LGBT community members by helping keep a sense of connection with others.

All Volunteer Visitors are trained, and undergo a national police check prior to matching with a client.  Visitors commit to spending time with their clients on a regular basis (minimum of one hour per week or two hours fortnightly) and over a minimum period of six months. How the client and their visitor spend time will depend on the health and situation of the individual clients, but might include reading or listening to music together, chatting, watching a favourite television program together, going for a walk, on an outing, or to an appointment.

Clients seeking a visitor will be asked to complete a registration and profile form, to assist matching them with a volunteer visitor. Visiting Service staff maintain an active role linking all parties to ensure appropriate client-visitor matches are maintained.

The Client Services Charter upholds the value and respect of all clients. The Visiting Service embraces diversity and is committed to maintaining discretion and privacy in its service delivery, as well as providing an understanding service that is responsive to issues affecting senior LGBT clients.

If you would like to be part of this program, please contact Project Officer, Ann Matson, Qld Aids Council (QuAC) on tel: 07 3017 1763 or email:

This news was categorised Age-friendly, Education, Respect and Social Inclusion and tagged with , .

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