News feed

Exit Fees and Home Care Packages

From 27 February 2017, home care package funds follow the consumer. Clients will be able to choose a provider who best meets their goals and needs, and to change their provider if they wish, for example if they move to another area to live. If a client decides to make a change, their unspent home care package funds (less any exit amount) will move with them to their new provider. These changes give consumers more choice over their provider and … Read the rest

 ...

Read More...

Aged Care Reforms Update: New Resources

The Department has released some new/revised resources following the changes to Home Care Packages on 27 February 2017

Your guide to home care package services

This booklet explains how older people with a range of higher care needs can access support in their home, through a coordinated Home Care Package. Translations and printed copies are available.

Your pathway to accessing a home care package brochure

This brochure provides older Australians and their families or carers with the information to understand … Read the rest

 ...

Read More...

Assistance for Queensland residents impacted by Cyclone Debbie

 

If you are suffering hardship as a result of the recent severe weather, help is available. You may be eligible for financial or other assistance to help you get back on your feet. ...

Read More...

Domestic and Family Violence Prevention Month

Domestic and Family Violence Prevention Month held annually in May to raise community awareness of the social and personal impacts of domestic and family violence and the support available to those affected.

The key aims of the month are to:

  • raise community awareness of domestic and family violence and its impacts;
  • promote a clear message of no tolerance of domestic and family violence in Queensland communities;
  • ensure those who are experiencing domestic and family violence know how to access help
Read the rest ...

Read More...

Elder Abuse Discussion Paper – Why it’s so important

Generally speaking, elder abuse is often perpetrated by family, friends, carers, and other trusted people, rather than by strangers.  Many cases of elder abuse have similarities to family and domestic violence.  Research suggests that women are more likely to experience elder abuse than men.

Elder Abuse is on the rise – however, there is no comprehensive data on the prevalence of abuse of older people receiving aged care.

The Aged Care Complaints Commissioner have received reports of a number of … Read the rest

 ...

Read More...

ADA Australia Human Rights and Social Justice: Shifting Client Control conference

With the aged care, disability and guardianship sectors undergoing significant reform aimed at increasing client choice, this national conference was designed to challenge, inspire and motivate participants to consider their role in increasing human rights and social justice through the empowerment of a client cohort who have been historically disempowered.

The conference offered a world-class program of aged care, disability and guardianship leaders, bringing together CEO’s and senior managers, professionals, policy makers, advocates, academics and researchers working in the areas … Read the rest

 ...

Read More...

Are you entitled to an exemption from the fees for paper bills and statements?

You could be entitled to an exemption from the fees for paper bills and statements.  To find out if this applies to you, contact your provider to find out.

While Keep Me Posted fights for every Australian’s right to choose paper communications free of charge, some providers have implemented exemptions programs. Here are some examples, do not hesitate to call them to request an exemption.

AGL – Residential customers 131 245,

Business customers 133 835,

Dedicated Seniors number 1300 889 … Read the rest

 ...

Read More...

Remebering Yvonne Zardani OAM

COTA worked with Yvonne on many committees and recognise the significant contribution she made through tackling issues such as disability, housing, transport, legal services, social isolation, nutrition, health, domestic violence, end-of-life decision-making and elder abuse. ...

Read More...

Seeking your views – New quality standards and streamlined assessment

Minister for Aged Care and Indigenous Health, the Hon Ken Wyatt AM, MP has called for submissions on proposed changes to the aged care quality standards and the way providers are assessed against the standards. These changes are two major components of the Single Aged Care Quality Framework.

Submissions will close on Friday 21 April 2017.

They want to hear from consumers, their families and carers, aged care organisations, staff of organisations, and other professionals in the aged care sector … Read the rest

 ...

Read More...

Aged care news carousel

The Department of Human Services now has a news carousel. We will be publishing regular articles on Aged Care. In addition the site will soon have short ‘coffee break’ videos on demand (VODs) covering subjects like accommodation supplement.

You can subscribe for monthly emails to notify you about recent articles. To complete this click on the link below, select ‘All News’ and fill out the fields requesting Name and Email and subscribe.

www.humanservices.gov.au/health-professionals/professions/aged-care-providers

Read the rest

 ...

Read More...