Natural Disasters / Emergency Volunteering

Disasters can devastate communities.  Prepare yourself and your home so you are better prepared in an emergency.

By preparing ourselves better before disaster hits, we can help take the strain off the SES and let them focus on those who need help the most.

Ensure any preparedness activities conducted in or around your property boundary adhere to the local council bi-laws. To find your local council click here.

If you are holidaying or travelling to an unfamiliar location, contact your holiday accommodation manager, or check the local council website for information on the local emergency and evacuation plan. Find the local council of your destination here.

For help with preparing an emergency kit and evacuation plan right now, download our Get Ready fact sheets at


Volunteering Queensland has created a tool to support facilities and community agencies that provide services to older people to undertake businesses continuity and disaster preparedness.

Access and download the Assisting Facilities and Community Agencies  tool here.

Access and download the Assisting Older People to Start Disaster Planning tool here. 


Queensland disasters and alerts  

Bureau of Meteorology – storm warnings

Bureau of Meteorology – cyclone warnings

Triple Zero (000) for life threatening emergencies.

132 500 for SES storm and flood emergency assistance.

13 HEALTH – 13 43 25 84

Traffic and travel – 13 19 40

Volunteering Queensland: Emergency Volunteering


After a disaster taking care of your mental health is important. The beyondblue website, provides information about caring for your health and well being after a natural disaster.


It is important for those dealing with natural disasters and recovery to have access to appropriate services.

Australian Psychological Society: 1800 333 497 (to find a psychologist)

beyondblue Information Line: 1300 22 4636

Centrelink: 132 300

Disaster Recovery Hotline: 1800 173 349

Insurance Council of Australia: 1300 728 228

Lifeline 24 hour crisis line: 13 11 14

Queensland Government General Enquiries and Assistance: 13 74 68 (13 QGOV)

RSPCA Qld Call Centre: 07 3426 9999

Seniors Enquiry Line: 1300 135 500

St Vincent de Paul Society: 1800 846 643 

Volunteering Queensland: 07 3002 7600

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