News feed

How long you may need to wait for a home care package

To support consumer choice expected wait times for home care are now publicly available through My Aged Care. The expected wait time will be based on how long a consumer has been waiting for care, as well as their relative needs and circumstances identified through their ACAT assessment.

If you have been approved for a home care package, you can find out how long your wait is likely to be:

  • log in to your client record using MyGov
           OR
  • call the My Aged Care contact centre on 1800 200 422.

Call My Aged Care if you need care while you are waiting to receive a home care package, or your care needs change. You may be eligible for other care and services.

For more information, go to
www.myagedcare.gov.au/help-home/home-care-packages/accessing-home-care-package

This news was categorised Aged Care Reforms and tagged with .

Leave a Reply

Your email address will not be published. Required fields are marked *